AI Assistant suggested questions

Suggested questions in AI Assistant

The AI Assistant page and public chat show a list of suggested questions to help customers start the conversation.

How suggestions are generated

Suggestions are generated based on your certified facts. The AI analyzes the most common subjects in your knowledge base and proposes natural language questions.

Example: If you have many facts about 'battery', suggestions might include 'How long does the battery last?', 'How do I charge the battery correctly?', 'What do I do if my battery drains quickly?'

Dynamic updates

Suggestions update automatically when:

• New facts are certified.
• Existing facts are modified and re‑certified.
• Facts are uncertified (removed from context).

Configuration

You can manually override the suggested questions in the LLMs.txt editor under 'Custom sections' or via the API:

POST /api/ai/suggestions
{
  "questions": ["Question 1", "Question 2", "Question 3"]
}

To disable suggested questions entirely, set suggested=false in the AI chat embed URL parameter.