Soft delete vs permanent delete

Soft delete behavior

When you delete a tree or a fact, it is soft-deleted — meaning it is moved to trash but not immediately removed from the database.

• Soft-deleted trees/facts do not appear in the main lists
• They do not count toward your plan limits
• They are not accessible to customers or the AI

To permanently delete:

1. Go to the trash section (link at bottom of Trees or Facts list)
2. Find the deleted item
3. Click Delete permanently

There is no recovery after permanent deletion.